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Feedback is vital for growth but often uncomfortable for leaders, who may react defensively when it feels like a threat to competence or authority. As seniority increases, honest feedback becomes rarer, making self-awareness and curiosity essential. Seeking specific, skill-focused feedback, using constructive language, and practising self-reflection help reduce defensiveness and build trust. When leaders approach feedback with openness, it fosters growth, resilience, and stronger organisational culture.

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Olivia Mitchell