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The article argues that modern leaders must “steer with both hands”, balancing the demands of running today’s organisation with creating tomorrow’s. This requires ambidexterity, holding exploration (pursuing new ideas for future performance) and exploitation (leveraging existing resources for current performance) together rather than choosing between them.

The authors position this as a collective capability that enables innovation without losing stability, supported by three key practices: structures (strong horizontal and vertical information flows), routines (diversified project portfolios), and culture (empowering people to share information and make decisions).

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Olivia Mitchell